Assistant Manager

Here’s why you’ll love working at Massage Heights:

Robust leadership training and development: we want to support you in your role and set you up for success
You’ll experience a culture that invests positive energy into everything we do
Employee benefits, flexible schedules and a rewarding career path

Check out our awesome culture at the link below:

https://www.youtube.com/watch?v=6WUrEbfZaUM

Benefits:

401 with matching
Paid time off

The essential duties and responsibilities of the Assistant Retreat Director / Assistant Manager position are designed to assist the Retreat Director to help ensure exceptional guest service and team member satisfaction, these duties include but are not limited to the following:

Assist the Retreat Director in managing all aspects of the Daily Operations:

Directly assist the Retreat Director to supervise all aspects of Retreat operations, from driving revenue and profitability to managing inventory, ensuring brand systems and processes are adhered to with consistency through each shift
Assist as assigned with recruitment, hiring, training, developing and retaining top talent
Plan and implement Front Desk Sales Associate training; in-the-moment coaching, role playing, and training is essential for the success of the Front Desk Team
Stay updated on all services, products and promotions, be diligent in setting the example for your team
Effectively manage team member schedules to ensure proper execution of daily operations
Collaborate with the Retreat Director to set individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goals
Lead by example, demonstrating the ability to achieve personal as well as team goals

A strong candidate will possess the following:

At least 1-year face to face sales or retail management experience
Self-starter mentality with leadership, organization, communication and interpersonal skills
At least 1-year experience in training, coaching, and conflict resolution
Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
Demonstrate working knowledge of computers and standard software
Basic business math skills
Must be able to work varied hours to include weekends, evenings, holidays, etc

Compensation: $15.00 per hour

At Massage Heights, we believe in the healing power of touch. We believe the work of massage therapist and estheticians truly does change the world one fantastic body at a time. We have wonderful career opportunities for those seeking a place of acceptance, respect, and validation of their unique talents.

Join the Team at Massage Heights

Our brand purpose is to Elevate the Lives of the People we Touch. We believe our team members promote healing by providing mental and physical wellness. Our organization is built around our purpose. We are focused on creating a positive impact in our local communities one guest at a time.

We value being Loyal, Authentic, Diligent and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.

Massage Heights is a family-owned business where all team members are family. If you are passionate about elevated the lives of people in your community, we would like you to join our team.

(if you already have a resume on Indeed)