Assistant Spa Manager Massage Heights Atlanta

Assistant Spa Manager

Full Time • Massage Heights Atlanta

Therapists, front desk teams and their careers, thrive at Massage Heights. We believe meaningful consultation and customized modalities allow therapists to truly connect with clients, and we have created an environment you'll love to work in. We hire the best in the industry: massage and skin therapists and front desk sales associates who want to make a difference in the lives of others. Whether you've just received your license, are looking for steady work, or are ready for a change, let us focus on your well-being so you can focus on your clients. Join our family and Elevate your Every Day.

Assistant Manager 
 
Here’s why you’ll love working at Massage Heights:
  • Robust leadership training and development: we want to support you in your role and set you up for success
  • You’ll experience a culture that invests positive energy into everything we do
  • Employee benefits, flexible schedules and a rewarding career path
Check out our awesome culture at the link below:
https://www.youtube.com/watch?v=6WUrEbfZaUM

Benefits: 
  • 401 with matching
  • Paid time off
 
The essential duties and responsibilities of the Assistant Retreat Director / Assistant Manager position are designed to assist the Retreat Director to help ensure exceptional guest service and team member satisfaction, these duties include but are not limited to the following:
 
Assist the Retreat Director in managing all aspects of the Daily Operations:
  • Directly assist the Retreat Director to supervise all aspects of Retreat operations, from driving revenue and profitability to managing inventory, ensuring brand systems and processes are adhered to with consistency through each shift
  • Assist as assigned with recruitment, hiring, training, developing and retaining top talent
  • Plan and implement Front Desk Sales Associate training; in-the-moment coaching, role playing, and training is essential for the success of the Front Desk Team
  • Stay updated on all services, products and promotions, be diligent in setting the example for your team
  • Effectively manage team member schedules to ensure proper execution of daily operations
  • Collaborate with the Retreat Director to set individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goals
  • Lead by example, demonstrating the ability to achieve personal as well as team goals
 
A strong candidate will possess the following:
  • At least 1-year face to face sales or retail management experience
  • Self-starter mentality with leadership, organization, communication and interpersonal skills
  • At least 1-year experience in training, coaching, and conflict resolution
  • Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
  • Demonstrate working knowledge of computers and standard software
  • Basic business math skills
  • Must be able to work varied hours to include weekends, evenings, holidays, etc
 

 
Compensation: $15.00 per hour




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Massage Heights Benefits

At Massage Heights, we’re always looking for therapists and front desk teams with the talent and rapport to keep clients coming back for a massage or facial experience that elevates their everyday. We want our therapists to feel cared for as well, so we offer unrivaled continued training and education, self-care regimens, outstanding benefits, rewarding growth potential, and mentorship opportunities. Our engaged, local owners truly care—sharing our therapists’ client-focused approach, and belief in meaningful consultation and customized modalities.

Flexible Schedules
Life Happens. We work with you to create the schedule that gives you the work/life balance that is so important.
Continued Training and Education
Training and growth never stops at Massage Heights. From extensive onboarding training to free CEUs for our therapists. We thrive on education and professional growth.
Competitive compensation packages with multiple commission possibilities
We offer an aggressive pay that grows as your career expands. Plus, there are multiple benefits for full-time positions.
Advanced tools and resources
Sustained growth opportunities
Therapists - do you want to be a CE instructor, shift lead, or regional Lead? You can do that with Massage Heights. Front Desk Associates - do you aspire to become a general manager? You can do that with Massage Heights
And much more!
The Massage Heights Family Fund stands at the ready for team members who find themselves or immediate family members in dire circumstances. Limited grants are paid to our team members when the unthinkable happens.