Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Paid time off
Training & development
Wellness resources

Become part of the leadership team at Massage Heights and help build and guide your team to inspire, educate and promote a balanced lifestyle for every member and guest that walks through our door. We are in search of a Membership Sales Manager who is passionate about leadership, sees obstacles as learning opportunities and is ready to build a rewarding career.

Here’s why you’ll love working at Massage Heights:

Robust leadership training and development: we want to support you in your role and set you up for success
You’ll experience a culture that invests positive energy into everything we do
A dynamic compensation plan that will reward you for your leadership skills

The essential duties and responsibilities of the Membership Sales Manager position are designed to ensure exceptional guest service and team member satisfaction, developing, designing and delivering sales training, as well as evaluating the effectiveness of training initiatives, these duties include but are not limited to the following:

Manage and oversee all aspects of Membership Sales Training:

Directly supervise and be accountable for all aspects of Retreat membership operations, from driving revenue and profitability, ensuring brand systems and processes are adhered to with consistency through each shift
Recruit, hire, train, develop and retain top talent
Effectively create and manage team member schedules to ensure proper execution of daily operations
Set individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goals
Lead by example, demonstrating the ability to achieve personal as well as team goals
Dedicate time to work the floor to provide your team with in-the-moment coaching

Adhere and align the team and Retreat to our Brand Standards:

Create an environment that is passionate about providing supreme guest service
Focus on building guest loyalty by consistently following the proven operating system of Massage Heights
Enhance the value of the Massage Heights brand name in the minds of current and future guests by supporting and implementing the brand’s Mission, Core Values and Strategies

Build the business by conducting local store Marketing activities:

Plan, prepare and execute events to promote Massage Heights in your area
Conduct the necessary marketing activities to drive leads
Develop partnerships with local businesses in your area

A strong candidate will possess the following:

Minimum 2 years membership-based service and/or retail management experience
Experience managing hourly wage employees
Self-starter mentality with strong leadership, organization, communication and interpersonal skills
Must have proven track record as a top performer in sales
Possess excellent interpersonal and communication skills
Experience in training, coaching, and conflict resolution
Strong leadership and excellent organizational skills
People oriented with strong customer service
Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
Demonstrate working knowledge of computers and standard software
Basic business math skills
Professional appearance
Reliable Transportation
Must be able to work varied hours to include weekends, evenings, holidays, etc.

If you feel you are ready to demonstrate your leadership skills and positively impact the lives of people we serve, please complete this short application and attach your resume.

Compensation: $28,000.00 per year

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.

We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.